Privacy Policy

Privacy Policy | Cookie Policy | Terms of Use | Disclaimer

This Privacy Policy is updated as of November 16th, 2024. Please check back regularly to keep track of any Privacy Policy updates.

At Adventures in CRE we care about your privacy and believe in transparency. That’s why we are committed to being upfront about our privacy practices. We only collect personal information necessary to deliver our services and we handle it carefully and sensibly.

This Policy explains our privacy practices for Adventures in CRE.com and all A.CRE affiliated sites (we’ll refer to it as the “Site”) and our other services provided by www.AdventuresinCRE.com, LLC. (“Adventures in CRE,” together with “we,” “us,” and “our”). We’ll refer to the Site and our other services as the “Services.”

This Privacy Policy describes why and how we collect and use the personal information of our customers and website visitors. It also describes your options to choose how we use your personal data and how to contact us with any concerns and requests. www.AdventuresinCRE.com, LLC is a company registered and existing under the laws of Texas, USA, with registered address: 700 Lavaca St STE 1401, Austin, TX 78701, and is the data controller of the personal data that we collect from you.

If you have any questions, comments, or concerns about any aspect of our Privacy Policy, please contact us using the details set out in the “Further questions and contacts” section at the end of this Privacy Policy.

Below you will find information about the following:

  1. Collection of Information
  2. How we utilize information
  3. Purpose of data processing
  4. Cookies, beacons, tags, pixels
  5. How we share your personal information and who we share it with
  6. Security measures
  7. Retention periods
  8. Your Rights
  9. Age restrictions
  10. Incident Management Protocol
  11. International Compliance
  12. Changes to the Privacy Policy
  13. Further questions and contacts

Collection of Information

When you access and browse the Site (including when you submit personal information to us through data entry fields on the website) we will collect the following from you:

Information you provide:

  1. Contact information – we receive and store any information you enter on our Site. Our Site uses forms to collect your personal information including your name, country, zip code, and email address so you can place orders, request information, get support, and use our services.
  2. Payments and billing information – when signing up for any of our Services, or downloading any of our products or programs, we may request additional personal and payment information such as your name, credit card information, PayPal or relevant service, billing zip code, and other relevant documents required of our payment processing service to process the transaction.
  3. Account creation – accounts are required for downloading models, submitting jobs, or joining the Accelerator program. This ensures secure access and a personalized experience for users.
  4. Surveys and contests – we may, from time to time, offer surveys and opinion polls and ask you to provide information about your experience and feedback for our services. Occasionally we may organize contests, sweepstakes, competitions, prize draws, or other promotions on our Site or through our Social Media channels.

Information we receive from your use of our services or third-parties

  1. Automated information – when you visit our website, we receive and collect information, including your IP address, referral URL, exit URL, browser software, operating system, date/time, and clickstream data.
  2. Website Analytics tools – We use analytics services like Google Analytics to collect information about the use of this Site, such as the number of visits, pages visited, and popularity of certain content.

Cookies, beacons, tags, pixels

We use Cookies to collect some of the information set out in this Policy. Categories of cookies used on our Site include:

  • Strictly Necessary
  • Performance
  • Targeting
  • Social Media

Visit our Cookie Policy to view our cookie policy, modify your cookie settings, and opt-out of non-essential cookies.

How we share your personal information and who we share it with

We selectively disclose personal data to:

  • Google Analytics and Facebook Pixel for analytics.
  • Select trusted payment processing and cloud server providers in the United States.

Security measures

We use secure payment processors like Stripe and PayPal, ensuring we do not store payment information directly. Regular security assessments are conducted to maintain data safety.

Incident Management Protocol

  1. Investigate: Prompt investigation of any data breaches.
  2. Contain: Measures taken to prevent further unauthorized access.
  3. Notify: Affected users notified within 72 hours where feasible.
  4. Report: Reporting incidents to relevant authorities.
  5. Review: Conducting a post-incident analysis to improve protections.

Retention periods

  • Account information is deleted two years after inactivity.
  • Payment data retention complies with Stripe and PayPal policies.

Your Rights

  • Withdraw consent for processing.
  • Request data in a portable format.
  • Delete your account through Account Settings.

International Compliance

We comply with international data protection laws, including GDPR and similar standards.

Changes to the Privacy Policy

We will communicate material changes via email or on the Site at least 15 days before they take effect.

Further questions and contacts

If you have questions, please contact us.