Special Servicer

The designated party responsible for handling situations whereby the borrower defaults. A special servicer has the authority to structure loan workouts or institute foreclosure proceedings. This is in contrast with a standard mortgage servicer who has limited legal power and is merely responsible for collecting rental payments from the borrower.

Putting ‘Special Servicer’ in Context

Background

High Ridge Capital, a real estate investment firm, provided a mezzanine loan to the owner of Brandywine Business Center, a 250,000-square-foot suburban office property located just outside Philadelphia, Pennsylvania. The mezzanine loan was part of a larger capital stack that included a senior mortgage provided by a commercial bank. The property had been experiencing declining occupancy rates, which led to cash flow issues for the borrower.

Default Situation

After several months of missed debt service payments, the borrower defaulted on the senior mortgage and mezzanine loan. Per the terms of the financing agreements, the senior lender assigned the case to a special servicer. The special servicer was tasked with determining the best course of action to resolve the default while maximizing the recovery for the senior lender and mezzanine lender.

Special Servicer’s Role

The special servicer began by conducting an in-depth analysis of the property and market conditions in the Philadelphia suburban office sector. They identified several key issues, including outdated building systems, deferred maintenance, and a lack of competitive amenities. These factors had contributed to the property’s underperformance.

To resolve the situation, the special servicer explored the following options:

  • Negotiating a loan workout with the borrower to restructure the debt and provide time for operational improvements.
  • Soliciting interest from High Ridge Capital to take over ownership of the property via a deed-in-lieu of foreclosure.
  • Proceeding with foreclosure and marketing the property for sale to third-party buyers.

Outcome

After extensive negotiations, the special servicer and High Ridge Capital agreed to a deed-in-lieu of foreclosure. As part of the resolution, High Ridge Capital took control of Brandywine Business Center and committed to investing $5 million to modernize the property and enhance its market competitiveness. This outcome allowed the special servicer to avoid the lengthy and costly foreclosure process while ensuring the senior lender was made whole.

Lessons

This hypothetical scenario illustrates the critical role of a special servicer in resolving complex loan defaults. By leveraging their expertise and authority, the special servicer navigated a challenging situation, balancing the interests of all stakeholders while securing a practical solution for a distressed property.


Click here to get this CRE Glossary in an eBook (PDF) format.