Overcoming Operational Hurdles Across Asset Classes

Why this Matters:

Property management has evolved far beyond traditional building maintenance. It’s now the frontline of tenant satisfaction, operational efficiency, and asset value protection. From sub-24-hour healthcare facilities, to sprawling industrial portfolios, retail, office and multifamily communities with thousands of residents, today’s property managers face complex, tech-enabled environments that demand both high EQ and high IQ. Multifamily teams are dealing with 60% turnover among residents and 30–35% staff attrition. Healthcare managers are operating with hospital standards and staff burnout and Industrial portfolios are expanding in size but thinning in support staff. Across every asset class, managers must lead with data, develop talent, and meet growing tenant demands all while contending with compliance, staffing, and cost pressures. This event offers a 360° view from varying asset types of how top property management firms are navigating this inflection point and what the future of the profession really looks like.