In this rapidly-changing market, one thing is for sure — your customers are starting their home buying journeys online and they expect the experience to be stellar. There’s one person in your organization who needs to be uniquely qualified to manage prospects, set the right expectations and delight customers along the way: your online sales counselor. In this webinar, you’ll learn how to level up the OSC role and empower this person to shape and lead the home buying experience on behalf of your organization.