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The position of Loan Servicing Senior Manager is a mid-level role in which you will oversee one or more processes or portfolios within the commercial mortgage servicing and asset management division, guided by policies and departmental plan. This role is supervisory and involves directing the work of a team and/or the managers of teams. You will be responsible for interaction within our internal organization, as well as with borrowers, sponsors, clients, contractors, attorneys, title companies, architects, brokers, appraisers, and other deal-related parties.
What You’ll Do:
- Responsible for building or maintaining, training and managing a team of managers and analysts dedicated to your assigned client(s)
- Responsible for monitoring the performance of properties and progress of business plans related to a defined portfolio of loans and/or joint venture equity investments
- Serve as primary point of contact for clients, borrowers/sponsors, property managers, team members, and other parties associated with an assigned portfolio
- Review and interpret deal documents and monitor compliance
- Perform construction draw reviews and coordinate funding process with inspectors, clients and borrowers
- Review all aspects of the deals in the assigned portfolio, included in leases for all traditional property types, franchise agreements for hotels, etc.
- Review materials and prepare recommendations for client review and their approval following requests from borrowers or sponsors
- Track capital inflows and outflows related to ground-up and major renovation deals, some with multiple capital partner
- Build and maintain financial models related to commercial loans with multiple releases of collateral during the hold period
- Monitor borrower or sponsor completion of special-condition items required by the deal documents
- Responsible for drafting, managing, updating, and/or reviewing monthly reports as well as managing any specific client requirements
- Conduct property inspections in coordination with clients and/or third-party inspectors
- Review budgets annually and supervise operating statements on a periodic basis, spreading both to industry standards upon receipt and benchmarking to the underwriting projections
What You’ll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Bachelor’s degree from a four-year institution
- At least 10 years of commercial mortgage servicing or related experience
- Prior experience in a supervisory role preferred
- Intermediate knowledge of Microsoft Office products (i.e. Word, Excel, etc)
- Exceptional professional writing and verbal communication skills are essential
- Detailed underwriting capabilities
- An understanding of construction and development and tracking construction projects for capital providers
- Extensive Microsoft Excel experience building models, both for tracking performance and forecasting cash flows
- Excellent organizational and problem-resolution skills
- Experience with McCracken Strategy preferred
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Source: CBRE Career Page
